Golf Cart Part FAQs | Your Questions Answered

Frequently Asked Questions

FAQs

Have Questions About Golf Cart Parts, Accessories, or Your Existing Order?

We’re here to help! Browse our frequently asked questions below to find quick answers and helpful information. If you can’t find what you’re looking for, don’t hesitate to contact our friendly customer support team.

Shipping & Delivery

Do You Ship Across South Africa?

Absolutely! We offer reliable shipping to all corners of South Africa. Whether you’re in a bustling city or a remote location, we’ll ensure your golf cart supplies reach you safely and efficiently.

How Long Will It Take to Receive My Order?

We strive for speedy delivery! Most orders are processed within the same day and you can typically expect delivery within 2 business days, depending on your location in South Africa. You will receive a tracking number to monitor the progress of your package.

Will I Receive Tracking Information?

Yes. We will send you an email with a tracking number once we ship your order. You can use this number to track your package’s progress online.

Ordering & Returns

What Payment Options Do You Accept?

We accept payments via PayFast and Direct Bank Transfer on our online platform. We also accept all major bank cards in store.

Can I Return or Exchange Items?

Yes, you can return most new, unused items within 30 days of purchase for a full refund or exchange. Some exclusions apply, so please don’t hesitate to get in contact if you require further information.

Do I Have to Pay for Return Shipping?

If the return is due to an error on our part (e.g., wrong item shipped, damaged item), we’ll cover the return shipping costs. For other returns, you’ll cover shipping back to our warehouse.

What if I Receive a Damaged or Defective Product?

We take pride in the quality of our golf cart parts and products. If you receive a damaged or defective item, please contact our customer support team immediately. We’ll arrange for a return and provide a replacement or refund as quickly as possible.

Product Questions & Advice

I Can't Find the Part I Need on Your Website. Can You Help?

We’re constantly expanding our inventory! If you can’t find the specific golf cart parts and accessories you’re looking for, please reach out to us. We’ll do our best to source it for you or offer suitable alternatives.

Can I Find Golf Cart Parts for My Specific Make and Model?

Yes, you can! Use our easy search filters to find the perfect match for your cart’s make and model.

Where Can I Learn More About Golf Cart Maintenance and Upgrades?

We’re here to help you keep your cart in top shape. Check out our blog for helpful tips on golf cart maintenance, upgrades and troubleshooting.